Fire Damage Removal in Memphis, FL for Apartments, Condos and Homes

The line is answered around the clock, and dispatch begins while you're still on the phone. Arrival time depends on crew availability and the distance to your address. Often a crew can be there the same day, and calls with open windows, a breached roof or standing water get treated as urgent. Tell the dispatcher about parking or elevator limits so nothing holds the crew up at the door.

Unify Fire Solutions doesn't set prices, because we're a referral line and not the contractor. The contractor we connect you with should provide an itemized written estimate before starting, and you should always request it. Emergency steps like board-up and water extraction can start quickly, so get those in writing too, even at night. Expect your adjuster to check it against the insurance company's scope.

Contractors in our network handle board-up, roof and wall tarping, firefighting water extraction, HEPA air scrubbing and early soot treatment on metal surfaces. Many also handle pack-out, temporary power and securing the HVAC system so smoke stops circulating. Tell the dispatcher what you're seeing so the crew brings the right gear.

It depends on the policies involved and what caused the fire, so the first call should go to your own insurance company. In general, your own unit or renter's policy covers your contents and interior, the HOA master policy may handle shared elements, and the neighbor's liability coverage can come into play if they caused it. Your carrier can pursue the responsible party afterward, a process called subrogation. Document every room with photos and ask the crew for a written report on the damage.

Sometimes, for light smoke damage in a unit with working power and a clean HVAC system. With heavy soot, charred framing, soaked drywall or ozone treatment, plan on staying somewhere else. Soot particles irritate the lungs, so kids, older adults and anyone with asthma should be careful. Many homeowner and renter policies include loss-of-use coverage for temporary housing, so check with your agent.

Cleaning, odor removal and drywall patching typically don't need a permit, but structural, electrical, plumbing and HVAC replacement usually do. The contractor handles the permit application and books the city inspections. In a condo, your HOA may also require approval before anyone opens up the walls.

In a shared building, nearly every time. The HOA or manager controls access to common areas, elevators, the roof and mechanical rooms, and usually requires a certificate of insurance from any contractor. They'll also need to know whether smoke or water got into neighboring units. Reach out early and pass their contact details to the crew.

Once soot is removed and the space is treated, most units smell normal within a few days to two weeks. Recurring odor usually means soot remains in the ductwork, behind outlet plates, inside cabinets or in wall cavities. Ask whether the crew will seal affected framing with a shellac-based primer and clean the HVAC before calling the job done.

In general, renter's insurance covers your personal property and the cost of cleaning or replacing it, not the building. Most also carry additional living expense coverage for lodging while the unit is unlivable, along with liability protection if the fire began in your unit. Every policy is different, so read yours and call your agent before you approve a pack-out.

First, make sure the fire department has released the unit and it's safe to go back in. Then call your insurer, call your landlord or HOA, and call the referral line so a crew can secure the unit. Don't wipe soot off walls with a wet rag, don't run the HVAC and don't turn on electronics that sat in the smoke. Photograph each room, gather medications and important papers, and arrange somewhere to sleep.